|Your Way Support Services Managing Director Erin Christian, opened our Head Office, Caboolture in July 2017. Erin has over 20 years’ experience within finance and human resources and commenced working within disability services several years ago.|
'During the last few years I have spoken to so many people who are not only receiving supports but also providing supports and was pained to hear that the majority of people were not feeling heard, feeling insignificant and often ignored from the very people who had been entrusted with their care.
I honestly couldn’t believe how similar peoples stories and experiences were. How all of these people were crying out for the same thing…
RESPECT…. To be heard, to be valued and feel they are valued. To feel important and significant, to feel that they matter. Not be ignored, not just another number, not a set and forget client. It is so simple, yet so many people are being deprived of this which breaks my heart.
I began this organisation because I truly believe this culture MUST change, and it needs to happen NOW! We will lead the way for this change and sincerely hope that other providers will encourage the change within their own organisations.
People must always come first!! Service providers are entrusted to care for PEOPLE are we not? This doesn’t just include clients, this also means support staff, office staff and families.
And while we completely understand that it is impossible to make everyone happy all the time, I can assure you we will do everything we can and exhaust all possible avenues before giving up.
I sincerely hope that your service provider is as passionate as we are about putting people first. If they are, I encourage you to stay with them and commend them for their amazing work.
On the other hand, if you are seeking a fresh approach, please feel free to contact us. Even if it is just for a chat'.